Post-warranty service

How to use the post-warranty repair service?

1. Fill out the contact form

To start the post-warranty repair process, please fill out the contact form available at this address. The form should include as detailed a description of the defect as possible, which will allow our technicians to diagnose the problem faster.

2. Repair quote

Based on the information provided in the contact form, our technicians will determine the potential defect and prepare a preliminary repair cost estimate. We will contact you to provide a cost estimate and the scope of work required.

3. Send the equipment for service:

Once the estimate is accepted, we will arrange the details of shipping the equipment to our authorized service center.

4. Diagnosis and final quote:

Upon receipt of the equipment, we will conduct a thorough visual inspection and diagnosis. If we find additional problems, we will contact you to determine the next steps.

5. Repair decision

You decide whether you agree to the final repair based on a detailed valuation.

6. Repair and return of equipment

Once we have your approval, we will proceed with the repair. After its completion, the equipment will be sent back to the address you specified.

Terms and conditions of servicing Go to form